Research Library

Innovation Shifts to the Human Platform: Are You Ready?

This paper describes how innovation is shifting to ‘the human platform’, how the boundary between work and life is blurring, and how the digital infrastructure that we have labelled the Matrix supports and leverages these changes by seeing the entire ‘virtual you.’ 

While consumer services have long been the IT industry’s centre of gravity, technology is now being brought to bear directly on the human brain and body – with far-reaching implications for the 2020s and beyond. 

We are already experiencing many of these changes on a daily basis, in issues such as the protection of privacy vs. new forms of advertising, real vs. fake news, location awareness vs. surveillance, business change vs. job security, or even individual choice vs. societal cohesion. All of these areas are shaped by our digital skills and learning, our habits and preferences, our information sources, and the digital mindset needed to maximize what’s possible for us as individuals over the coming years. 


Position Paper

PDF (4.1 MB)


David Moschella
Research Fellow
David Moschella, based in the United States, is a Research Fellow for Leading Edge Forum.  David's focus is on industry disruptions, machine intelligence and related business model strategies.  David was previously Global Research Director of the programme. David’s key areas of expertise include globalization, industry restructuring, disruptive technologies, and the co-evolution of business and IT.  He is the author of multiple research reports, including Disrupting the Professions through Machine Learning and Digital Trust, 2016 Study Tour Report: Applying Machine Intelligence, There is Now a Formula for Machine Intelligence Innovation,  Embracing 'the Matrix' and the Machine Intelligence Era and The Myths and Realities of Digital Disruption. An author and columnist, David’s second book, Customer-Driven IT, How Users Are Shaping Technology Industry Growth, was published in 2003 by Harvard Business School Press.  The book predicted the shift from a supplier-driven to today’s customer-led IT environment.  His 1997 book, Waves of Power, assessed global competition within the IT supplier community.  He has written some 200 columns for Computerworld, the IT Industry’s leading publication on Enterprise IT, and has presented at countless industry events all around the world. David previously spent 15 years with International Data Corporation, where he was IDC’s main spokesperson on global IT industry trends and was responsible for its worldwide technology, industry and market forecasts.    
Lewis Richards
Lewis Richards, based in the UK, is a researcher and self-styled Digital Chef for Leading Edge Forum.  He is responsible for research into Pro-active, Haptic Sensing and bringing additional value to clients as Head of our 21st Century Human Upgrade Programme Advisory practice, enabling clients to build hands-on digital skills.  Lewis’ most recent publications are the Technology Trends and Me video series; AI & Me,  Automation & Me and VR & Me which provide insights on today's emerging trends as we try to make sense of the world around us. Prior to this, Lewis authored the report The Field Engineer of the Future – An LEF Xperience Lab Case Study. Lewis is a seasoned IT leader having spent 16 years working for CSC where he performed a number of UK and International roles within Financial Service and the Corporate Office of Innovation.  Lewis managed the European Innovation Centre for CSC and worked with clients and partners to showcase Next Gen technologies whilst articulating how IT can address the needs of current business problems. In his previous post, Lewis was responsible for Global Portfolio Management for CSC's Application Business.  This role involved the management of a diverse workforce and the reengineering of the applications business, including the adoption of a globalized portfolio management process and the implementation of product and technology roadmaps. Lewis is passionate about collaboration and the cultural changes required to enhance business functions. Lewis has a BSc from the University of Surrey and an MBA in Technology Management from the Open University.